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Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It offers comprehensive info about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of how-to video clips describing how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, check out our extensive Frequently Asked Questions section, which includes questions asked by real clients and offers real solutions. We regulary update our FAQ section with new entries so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24-7 and ready to assist you with any issue. Each trouble ticket you submit will be answered within one hour (the average ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 317826

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com